Customer Interaction

We Provide various software for customer interaction such as e procurement, contact center, voice recording, etc.

Customer Interaction There are 2 products.

Subcategories

  • e Procurement

    The e-procurement application is expected to bring benefits to its users such as standardization of procurement process, improved transparency and efficiency of procurement, availability of special unit price information within the internal circles and supporting the accountability of the procurement process. In addition it will be an application capable of supporting the implementation of better performance embodiments among internal government agencies and third parties, and can help create a clean government.

  • Recording

    Here you will find various types of recording ranging from voice recording to screen recording

  • Contact Center

    The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management. The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated by either an in house department responsible or outsourcing customer interaction to a third party agency (known as Outsourcing Call Centres).

Showing 1 - 2 of 2 items
Showing 1 - 2 of 2 items